Posted by APSCo on May 24, 2013
Our recent Focus on Procurement event, which was hosted in conjunction with Ernst & Young and the Chartered Institute of Purchasing & Supply (CIPS), was a huge success. Feedback from both APSCo and CIPS attendees was overwhelmingly positive, and guest speaker Mike Lewis – Professor of Operations and Supply Management at Bath University’s School of Management – held the audience captive with his expertise and entertaining examples.
The professor explained that although there are distinct advantages to complex procurement models, the success of complex arrangement performance depends on the effective management of both contractual and relationship governance.
He detailed how complex procurement models can allow businesses to focus on core competencies, leverage external exposure, access new capability innovations and work with greater technological complexity. Outsourcing additional services can also enable organisations to take advantage of global trade liberalisation.
However despite these advantages, there are three fundamental dilemmas associated with complex procurement arrangements:
- Organisations must understand what they are buying. As a business’s design and make capability falls, its buying capability increases. There is a transitional challenge at the crossover point where we need retain enough expertise in-house to understand what we are buying.
- Resources and requirements shift and the idea of value changes over time. For example, during a five year contract technology will advance rapidly – a laptop which cost £1000 in 2007 will be worth £300 today. Functionality also develops swiftly, and expectations shift to accommodate this. Writing a contract that accommodates these changes can be challenging. Benchmarking protocols can be a real dilemma and there is no simple solution.
- Businesses also face the dilemma of complex co-ordination. In a complex environment, there are an infinite number of scenarios to allow for contractually. Situations inevitably change, move and shift, and procurement professionals must find the balance between using contractual and relationship leavers – the key is deciding which one to pull.
The procurement supply chain has matured exponentially in the last decade. Historically, buying professionals and recruiters have not worked together as closely as they could, but with APSCo and CIPS developing a programme of events to stimulate open dialogue, encourage learning and drive best practice we are well placed to ensure the relationship is beneficial to both parties.
Posted in APSco News | Tagged: cips, mike lewis, procurement, supply | Leave a Comment »
Posted by APSCo on May 10, 2013
According to a recent report by professional services firm Hillcroft House, almost all employees would think about quitting their job if given the chance. To the question “would you definitely consider leaving your current employer”, a huge 93 per cent responded with ‘strongly agree’, a big jump from 49 per cent in 2008. According to the research, there has also been a large drop in the satisfaction levels of UK employees due to what the report dubs a “culture of fear”.
If we ever needed proof of the impact that leadership and engagement skills have on staff retention, this is surely it.
The report, UK Management Culture of Fear, asked almost 1,000 UK workers about performance appraisal processes and results, leadership qualities of direct line managers and overall satisfaction levels.
Shockingly, only two per cent of respondents ‘strongly agreed’ they were satisfied in their current job, a drop from 21 per cent in 2008. The quality of essential leadership and engagement skills necessary for a manager halved between 2008 and 2012, the report revealed. This lack of effective skills could lead to increased levels of conflict and stress in the workplace, poor working relationships and poor performance.
In this consistently unpredictable recruitment marketplace the last thing organisations need is to lose their best talent and then have to re-invest time and money into replacing it. A recent Forbes article suggested the reason people leave their jobs boils down to one main thing; bad management! Engaging your management team is essential to overall team performance, retention, morale, productivity and engagement. Are you investing adequate time and resources in developing your managers?
- Guest post from Fiona Lander, Head of Professional Development at APSCo
Posted in APSco News, career advice | Tagged: development, l&d, leadership, management, personal development, staff retention, training | Leave a Comment »
Posted by APSCo on May 2, 2013
I’d like to offer huge congratulations to all our members who were honoured at yesterday evening’s Recruiter Awards for Excellence 2013. To those who attended, I’m sure you will agree that it was a fantastic night.
FiveTen Group won Best Recruitment Agency Marketing Team for successfully uniting a number of brands across different platforms and regions.
Cititec was awarded Best Banking/Financial Recruitment Agency, and was also highly commended in the Best Recruitment Agency Marketing Team category.
CBSbutler was given the gong for Best Client Service – sponsored by Liquid Friday – and Best Engineering Recruitment Agency – sponsored by Boox.
The Best International Recruitment Agency award – sponsored by Eploy – was handed to Penta Consulting, with Antal International being highly commended in the same category.
Annapurna Recruitment was named as Best Professional Services Recruitment Agency.
The gong for Innovation in Recruitment was given to Hays for its interactive recruitment game The Hays Challenge.
Meanwhile, Capita Resourcing won Best Embedded Recruiting Team for its work supplying professional contractors to a secure civil service organisation.
The tile of Best Small Recruitment Agency to Work For was handed to Caritas Recruitment, while Goodman Masson was recognised as the Best Large Recruitment Agency to Work For – sponsored by CV-Library.
It’s fantastic to see so many of our members being recognised for their excellence within the industry. Congratulations to all those who were shortlisted – and a big hand for all our winners. You truly deserve it.
Posted in APSco News | Tagged: awards, highly commended, recruiter, recruitment, win, winners | Leave a Comment »
Posted by APSCo on April 30, 2013
When we started exploring the possibility of an overseas operation, we didn’t take the decision lightly. We carried out extensive research and asked our members for their feedback. It became apparent that there was a real appetite for a trade association to represent professional recruitment companies operating in Asia which could provide access to networking opportunities and provide access to local training and development. This, coupled with our extensive exposure in the region through successful trade delegations and last year’s Global recruiter Asia Pacific Summit, made it obvious that Singapore – which alone is home to in excess of 2500 staffing companies – should be our first overseas location.
After much anticipation, APSCo Asia officially launched last week. Our first Members Meeting on the continent, which was sponsored by RBS, drew a crowd of 70 recruiters from the region. The debut event included a lively debate, followed by a drinks reception at Park Royal Hotel. I think it’s safe to say that the response from attendees was resoundingly positive. We’re looking forward to growing our network and sharing our expertise on the continent.
If you are considering expanding internationally, APSCo can offer you guidance and support so please get in touch.
Posted in APSco News | Tagged: Asia, Launch, members meeting, Singapore | Leave a Comment »
Posted by APSCo on April 10, 2013
Earlier this week I was asked to join both Nick Ferrari live on LBC and Vanessa Feltz live on BBC London Radio to discuss Boris Johnson’s opinion that migrants get jobs because British people are not prepared to work as hard.
In a continuation of his recent rants on British work ethic, Boris has recounted in his Sunday Telegraph column a conversation he had had with a recruitment consultant called Katie while waiting at a set of traffic lights. Katie had told him that “about ten per cent” of jobseekers she recruits into the hospitality market are British. Katie felt that this low percentage may be attributed to the UK education system producing students that have no work ethic, and Boris used this statement to make a point that Labour has failed in driving up education standards. I think Boris is simply trying to stir up trouble and make a political point.
For starters, I think that any politician should avoid using flimsy or made up statistics bandied around on a bike at traffic lights. However, even when casting aside the authenticity of his source, it’s dangerous and daft to put all British kids in the category of ‘lazy good-for-nothings’.
Of course, some young people are lazy, but many will thrive if they are given the opportunity. Here at APSCo we have two apprentices who are an absolute credit to the team. They work hard and add value to the organisation, and I’m sure that this passion will be rewarded throughout their careers.
Looking at recruitment advertising for hospitality jobs, every organisation is looking for experience. So when Boris compares school leavers with migrants from Eastern Bloc countries, he is not comparing like-with-like, he is comparing apples and pears.
Jobseekers who were born in the EU are not necessarily representative of their nation as a whole, they are a sub-set of trail blazers who have made a choice to carve out a new life for themselves. They may be so desperate for work that they will accept below minimum wage and work in poor and sometimes dangerous conditions to fund the potential of a new life. Some British kids are just not that desperate.
Ultimately, Boris’s argument is weak; across every culture you have a mix of lazy and driven individuals. In my view a work ethic is about family values, installed through good parenting and is not the responsibility of teachers. Meanwhile, how ridiculous is it to paint all British school leavers with the same brush.
I’d love to hear what our members have to say. Let us know by commenting below.
Posted in APSco News | Tagged: boris johnson, british workers, education, london, migrant workers, opinion, UK, work ethic | 1 Comment »
Posted by APSCo on March 26, 2013
I’d like to thank Dr Robert Porteous, Head of Strategy at the Labour Market Directorate at the Department for Business Innovation and Skills(BIS) and Steve Keeler Head of The Employment Agency Standards Inspectorate for joining us for our monthly Members Meeting last week. Your attendance was greatly appreciated.
There was standing room only during a very lively and positive debate. At the end of which Dr Porteus said that if there was one thing he would take away from the meeting, it was just how different this ‘professional market’ was – a comment that earned him a rousing round of applause!
The main issues brought out during the debate are outlined below:
- When asked if the current opt out would be kept for future legislation, Dr Porteous explained that it was likely that all previous legislation (EAA 1973 & Conduct Regs) would be deregulated and replaced with new regulations surrounding the four outcomes suggested in the consultation, which would be much simpler and less onerous, and so there would be no opt out.
- Regarding temp to perm fees, Dr Porteous explained that the Government’s hands are tied by Europe, because the AWD states that fees must be reasonable. He did suggest that perhaps what is reasonable is different in different circumstances – and suggested we came up with ideas regarding this. Whilst discussing temp to perm fees Dr Porteous said the consultation was only talking about temp to perm fees, and did not intend to cover restrictive covenants.
- A question was asked about whether there would be more regulation regarding placing workers to work with vulnerable people. Dr Porteous commented that if there are checks that need to be done, then he needs to know what they are, and whether there is legislation already covering those checks. He commented that he would be worried if there was no other regulation, but that they wanted to remove duplication.
- The panel answered questions regarding allowing workers to enforce rights at employment tribunals. After much discussion it was suggested that the EAS could take on an ACAS-like role before claims went to tribunal (this could also happen with the AWR) to reconcile/negotiate a settlement, based on the EAS’ experience and excellent track record of dealing with current issues in this fashion.
- Dr Porteous commented that with regard to setting a minimum floor of regulation, it would be a radical shift from current Government policy to exclude a certain set of people from the law. However, he did ask whether the definitions on which the current legislation is based are wrong? Should they include or exclude certain types of people?
- There was much discussion surrounding the suggestion that certain commercial information be disclosed to the public to engender confidence and raise standards. Dr Porteous suggested that the Government wants to provide more information as an alternative to regulation in an effort to drive up standards. He asked what information a worker or client would need. It was generally agreed by the members that a listing of stats would be the worst case scenario, would be disproportionately damaging to start-ups and SMEs, and would be an added administrative burden.
What are your thoughts on the issues above? Let us know by commenting below.
Posted in APSco News | Tagged: AWR, bis, conduct regulations, Department for Business Innovation and Skills, EAA, members meeting, temp to perm | Leave a Comment »
Posted by APSCo on March 21, 2013
Businesses across the UK waited in anticipation yesterday for George Osborne’s 2013 Budget, with recruitment companies in particular hoping to see new proposals which will benefit the professional staffing sector.
The recruitment industry will be disappointed by the growth figures unveiled by the Chancellor today, but a fiscally neutral Budget with positive measures for business is good news. If the Chancellor is serious about finding a plan for growth, he needs to get behind the engine of growth in the UK – the flexible labour market. The recruitment sector drives the flexible labour market, so backing our members is the first step to put our economy back on the right track.
Posted in APSco News | Tagged: budget, comment, employment, recruitment, staffing | Leave a Comment »
Posted by APSCo on January 31, 2013
We are pleased to announce that APSCo has released a user-friendly mobile application to help recruiters keep up-to-date with the latest industry news.
Developed by recruitment app specialist KeyApps, the new app allows members to keep abreast of upcoming meetings, register for events and receive the latest recruitment headlines on the move. The download also enables users to search for APSCo members, follow the organisations Twitter feed and contact APSCo directly. The free app is now available on Apple and can be download from iTunes here. It will also be available on Blackberry, Android and Windows devices in the near future.
The rise of the smartphone is changing the way we engage and I am sure that 2013 will see this trend continue. Recruiters are busy people who like to keep ahead of the curve and I am proud that we are able to respond to their needs by offering our services on-the-go.
Posted in APSco News | Tagged: App, APP-SCo, Application, KeyApps | Leave a Comment »
Posted by APSCo on January 24, 2013
As the final day of our Hong Kong Trade delegation comes to a close, the team report back on another day of insight and networking. During a spectacular evening at the client networking reception, hosted at the British Consulate-General, delegates had the opportunity to speak to a wide range of business contacts to get a greater understanding of their requirements. Paul Lynch, Head of Mission and Director of Trade and Investment, capped off the evening by highlighting the need for recruitment services at mid to high levels within the vibrant Hong Kong market.
On our final morning, delegates heard about the logistics of setting up a business, transferring money, and licensing requirements in the area. This was followed by a very lively panel discussion which enabled delegates to really get to grips with how recruitment across a number of sectors really works in Hong Kong. Our willing panel members provided a real insight into not only the potential pitfalls, but also the tremendous opportunities both in Hong Kong and China.
We are all looking forward to the final evening of cocktails and canapés in the ex-pat area of Hong Kong, hosted by the event sponsors CXC Global.
This is our last blog, so it’s “zai jian” from Marilyn, Josie and the rest of the team in Hong Kong!
Posted in APSco News | Tagged: apso trade delegation, Hong Kong, overseas, recruitment | Leave a Comment »
Posted by APSCo on January 23, 2013
The team in Hong Kong is certainly enjoying the APSCo Trade delegation which began yesterday. The first official evening of the delegation was spent enjoying a fabulous ten course Chinese banquet in a truly authentic and traditional Chinese restaurant where no English was spoken and the menus all in Cantonese. Fortunately we had help from our generous sponsors CXC Global to translate for us!
Following a fantastic meal and a good night’s sleep, the second day proved to be a real success, kicking off with a very informative morning at the consulate. All the delegates involved now know all about taxation in Hong Kong (which is much lower than the UK), employment law (much less stringent than in the UK) and what it’s really like to live and work in Hong Kong from an ex pat who’s been here most of his life (much better than the UK).In fact, we might all be staying here!
Tonight we have our client networking reception at the Consulate where the staff have been incredibly helpful and accommodating. The delegates are looking forward to meeting some of their prospective clients and, who knows, they may even do some business!
Check back tomorrow for more exciting updates from Hong Kong!
Posted in APSco News | Tagged: APSCo trade delegation, Hong Kong | 3 Comments »